COVID-19: MTN embarks on Safety Steps for Employees, Customers

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MTN Group says it has taken series of precautionary measures to ensure continuity of services and the safety of its stakeholders, including employees, customers, communities and suppliers against spread of coronavirus.

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The mobile network provider said in a statement that the precautionary measures followed the official confirmation of COVID-19 cases in some of its markets.

”So a priority is ensuring network continuity, availability of spares and equipment and the upgrading of capacity.

”We wish to assure our stakeholders that the implementation of precautionary measures will have a negligible impact on our operations.

”We need to keep the connectivity lights on for our customers at all costs.
”In our own environments we have installed thermal scanners at MTN office facilities, as an early detection method for testing body temperature and enhanced hygiene measures including hand sanitizers in all our offices.

”The implementation of a work-from-home plan for employees has also been implemented,” the statement said.

In addition, the mobile network operator said it had placed restrictions on all international travel and also reduced, wherever possible, domestic travel, for continual  monitoring of the situation.

The group, however, encouraged  employees, stakeholders and customers to remain calm and take the necessary precautions as outlined by the medical fraternity to minimise the spread of the virus.

According to the statement, ‘COVID-19 is, unquestionably, testing our society.

”We will continue to monitor the global situation closely and strictly adhere to the recommendations of relevant international authorities such as the World Health Organisation and the local departments of health.

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