A Twitter user @carnayour has taken to the platform to lament the plight of her 75-year-old mother, who allegedly lost N4.8million in her Diamond Bank account to fraudsters.
According to her, the fund was moved from her mother’s account without her knowledge and several attempts to get a refund have failed.
She said that the situation has adversely affected the septuagenarian’s health.
She tweeted:
so my mum was defrauded of 4.8million through her bank Diamond Bank, she was registered on mobile banking, she has no ATM, neither did she get any call from fraudsters or even receive an OTP for her to panic, she is 75 years old @Uzoma_Diamond @DiamondBankNG @DiamondBankHelp
— Coloniser! (@carnayour) March 25, 2019
due to this it is affecting her health as she has been struggling with High blood pressure,upon visiting her branch bank all the customer service and even manager have been acting all surprised and saying they do not know how this happened @Uzoma_Diamond @DiamondBankNG
— Coloniser! (@carnayour) March 25, 2019
after writing a complaint letter for proper investigation and reversal of funds as this is not clear we were told we would be contacted on the 12th of April after their investigations…like seriously?? @Uzoma_Diamond @DiamondBankNG
— Coloniser! (@carnayour) March 25, 2019
The rate at which customers lose so much money just because their banks cannot protect them from so called fraudsters, it’s really sad how can a customers details get so exposed to take out 4.8m?How was it possible there ws no daily transaction limit?@Uzoma_Diamond @DiamondBankNG
— Coloniser! (@carnayour) March 25, 2019
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