customer service

Like most Nigerian banking customers I have certainly had my fair share of ups and downs with the products, services and customer service the banks have to offer. Most of the time I have one nagging complaint or the other, but today I…

An angry bank customer has taken matters into his own hands to show his bank how customers should be rightly treated. The fed-up customer appeared at his bank with two strippers in an attempt to protest the bank's poor service. The…

Conoil Plc on Wednesday announced a total dividend of N2.15 billion for the financial year ended Dec. 31, 2016 in spite of challenging operating environment. The News Agency of Nigeria (NAN) reports that the dividend translated to N3.10…

Foremost African financial institution; Guaranty Trust Bank plc has been named the African Bank of the Year at this year’s African Banker Awards. The Awards was presented during a prestigious gala dinner on 23rd May Ahmedabad, India, on the…

I've been a Spectranet subscriber for 3 years and I must admit they have some of the most pocket friendly data plans in Nigeria. I usually opt for the 40G at #12000. So last Monday, three weeks into my monthly plan when I exhausted…

  2015 marks a decade and a half during which Avaya has consistently appeared in the Leaders Quadrant Annual report covers infrastructure technologies for multichannel assisted and automated  customer, employee and service support…

Latest weekly poll results released by NOI Polls have revealed that the majority of banking Nigerians (61%) agree that Nigerian Banks are exploiting their customers through hidden bank charges. In addition, First Bank was judged to have the…