MTN has stated that the face value of all its recharge card denominations remain the same. “We have not effected a price increase and the retail prices of the various denominations of our recharge cards and recharge vouchers remain the same,” says Wale Goodluck, Corporate Services Executive, MTN. The recharge vouchers come in the following denominations: N1, 500, N750, N400, N200 and N100.
Mr. Goodluck was speaking against the backdrop of reports that MTN recharge cards are being sold at prices above their face value in some parts of the country.
“Any such hike,” said Goodluck, “is contrary to MTN’s wishes or knowledge. MTN has a well-established distribution structure and all our authorized partners within this structure are obliged to sell recharge cards at their face value. Any variance from the authorized face value of recharge cards is without MTN’s knowledge or authority.”
MTN’s 55 million customers can purchase airtime via recharge cards or recharge vouchers as well as through a virtual top up. The airtime recharge options are generally distributed via a very extensive trade and distribution network which has over the years successfully enhanced accessibility to airtime and customer convenience.
Goodluck assured customers that the company is currently working assiduously to arrest the situation. In the meantime, he said “We urge our esteemed customers in the affected areas to explore other options of purchasing airtime such as MTN Virtual Top Up (VTU) or MTN Auto-Top Up.”
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