Taxify Under Fire For Cheating Customer’s
Twitter users have been sharing their allegedly less-than-pleasant experiences with international ride-sharing app, Taxify.
Going with the hashtag #taxify, complaints include charging passengers multiple times for a ride, or deduction of money from credit cards when they have not used the app.
Some of the user of the app, who narrated their sad experiences disclosed that they felt threatened or were actually threatened by drivers of the transport company at some point during the ride, also they expressed their concerns over the safety of passengers.
Complaints were also made about the multiple charges for rides and deduction of money from credit cards when they hadn’t used the app
See some of their complaints, as tweeted:
Noticed I’m poorer than usual only to find out these thieves have been charging me twice on each ride since last week @Taxify_ng
Just send me all my money back today, I don’t have strength to fight.
Within the last 2 weeks, @Taxify_ng deducted money from my account 3 times when I did not run a trip. Almost 7K. I can now see many people are complaining of the same thing. They’ve called and I sent the Taxify team messages but the funds have not been reversed.
Look at what you have done to my brother and I @Taxify_ng. This is not the bank withholding money. We have been debited. We want cash back not rides. You cannot force rides on us.
Good morning, please if you have your card synced to @Taxify_ng‘s app, DELETE THAT SHIT!
They have stolen a lot of money from people this morning.
Tell your friends.